Manufacturing and Service Processes Loganville Window Treatments Case Study Questions

Description

Questions

1. As of 2017, what type of manufacturing process did LWT

appear to be using? What level of customization was it

offering? Where was the point of customization?

2. Using Table 3.2 and Figure 3.12 as guides, how would you

describe the service side of LWTs business prior to 2018?

What were the managerial challenges?

3. What type of manufacturing process is needed to support

the changes proposed by Chuck Keown? What level of

customization will LWT be offering? Where will the point

of customization be?

4. Using Table 3.2 and Figure 3.12 as guides, how will the

service side of the house change in 2018? What will the

new managerial challenges be?

5. Develop a list of 8 to 10 things that must happen in order

to accomplish the changes Chuck Keown envisions. Will

the new business model be more or less difficult to manage

than the old one? Justify your answer.

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