Crucial Conversations Summary

Description

Summarize the punchline of the book (or a portion of the book) and a few key lessons which your classmates can use to improve their global leadership success.

Be certain you offer solid advice based on the book.
Remember that this is a course about global leadership. Assume that you will likely be asked a question on whether the advice in the book is applicable in any culture or limited to certain contexts.

Evaluated based on the following three criteria:

1. Depth and quality of the recommendations, including how you handle the questions
2. Usefulness and applicability of the recommendations

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Our Service Charter