DMACC Cost of Quality Discussion

Description

Discuss the cost of quality.
Study concepts and techniques for project quality management.
These readings (linked in Resources) provide information about project quality management:
- Kerzner, H. R. (2017). Project management: A systems approach to planning, scheduling, and controlling (12th ed.). Hoboken, NJ: Wiley.
  - Section 20.4, “The Cost of Quality,” pages 707709.
- PMBOK® Guide.
  - Chapter 8, “Project Quality Management,” pages 227254.
- The PMBOK® Guide says that quality should be “planned in,” not “inspected in” (Project Management Institute, 2013, p. 229). Describe how you would plan quality into a project within your organization. Consider the following questions in your initial post:
- Which aspects of “cost of conformance” would you consider?
- Which aspects of “the costs of nonconformance” would you consider?
- Which methods of quality cost classification would you consider?
  - Prevention costs.
  - Appraisal costs.
  - Internal failure costs.
  - External failure costs.

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