Description
Background Information
As a healthcare employee, you must understand why high quality and reliability are essential to high-quality outcomes and providing a competitive advantage. Understanding the basics of quality will allow you to identify the areas of deficiencies and regulatory mandates, requiring the need for quality management.
To impact change in quality, you must be able to articulate an effective message to the varying stakeholders, illustrate the need for change, and provide evidence to support your approach to improvement. Oftentimes, this includes making a spiritual connection with patients and family members.
Instructions
- Review the rubric to make sure you understand the criteria for earning your grade.
- Identify a healthcare organization for the basis of your discussion.
- Read the Agency for Healthcare Research and Quality (AHRQ) website: About National Quality Strategies.
- Read Chapter 1, “Focus on Quality” in Introduction to Healthcare Quality Management.
- Navigate to the threaded discussion and respond to the following discussion prompts:
- Describe why quality and reliability are essential attributes in healthcare.
- Outline the various stakeholders of quality management. Describe their roles in quality management.
- Discuss three healthcare priorities outlined in the latest National Quality Strategy.
- Using the healthcare organization identified, outline its focus on any of the priorities outlined in the latest National Quality Strategy.
- Share your view in balancing spiritual beliefs and outcomes of science associated with addressing the priorities using effective teamwork outlined in this weeks devotional.